Update - We are continuing to investigate this issue.
Feb 08, 2023 - 10:16 CET
Investigating - Dear finleap connect customer,

we see that Volkskreditbank is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team

Jan 19, 2023 - 12:47 CET
Monitoring - Se ha aplicado una mejora y estamos supervisando los resultados.
Feb 07, 2023 - 12:27 CET
Identified - Hemos identificado el problema y se está aplicando una solución.
Feb 03, 2023 - 10:32 CET
Investigating - Dear finleap connect customer,

we see that Ruralvia is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team

-------------

Estimado cliente de finleap connect:

Hemos observado que Ruralvia está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect

Jan 16, 2023 - 10:34 CET
Investigating - Estimado cliente de finleap connect:

Hemos observado que Unicaja está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect

Feb 07, 2023 - 10:52 CET
Investigating - We are investigating issue that caused Postbank Daily savings and Portfolio accounts not being synced.
Sep 12, 2022 - 15:16 CEST
Investigating - Dear finleap connect customer,

we see that Banco Montepio is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team

Dec 19, 2022 - 11:50 CET
Investigating - Dear finleap connect customer,

we see that onvista is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team

Oct 20, 2022 - 12:54 CEST
Investigating - Dear finleap connect customer,

we see that we have a full outage with the credit card from Deutsche Kreditbank (DKB) and the users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team

Sep 28, 2022 - 16:45 CEST
finX API Operational
90 days ago
100.0 % uptime
Today
One-time Account Aggregation Service Operational
90 days ago
100.0 % uptime
Today
Ongoing Account Aggregation / Auto-Sync Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service Operational
90 days ago
100.0 % uptime
Today
Categorization Operational
90 days ago
100.0 % uptime
Today
Customisable Widget Operational
90 days ago
100.0 % uptime
Today
Account Aggregation - Widget Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service - Widget Operational
90 days ago
100.0 % uptime
Today
Connectivity Availability - DE ? Major Outage
Sparkassen Operational
Volks- und Raiffeisenbanken (+ further Atruvia supported banks) Operational
ING Operational
DKB Partial Outage
Deutsche Bank Operational
Postbank Operational
Commerzbank Operational
comdirect bank Operational
UniCredit Bank Operational
Consorsbank Operational
Targobank Operational
Sparda-Banken Operational
N26 Operational
Revolut Operational
PayPal Operational
Onvista Major Outage
Solarisbank Operational
Connectivity Availability - AT ? Major Outage
Erste Group Operational
UniCredit Bank Austria Operational
BAWAG P.S.K. Operational
EASYBANK Operational
Revolut Operational
bank99 Operational
DolomitenBank Operational
ARZ(Volksbanken, Anadi Bank, HYPO NOE Landesbank, HYPO TIROL BANK, HYPO-BANK Burgenland) Operational
Raiffeisen API(Volkskreditbank, bankdirekt AG, Raiffeisenbanken) Major Outage
Connectivity Availability - ES ? Major Outage
BBVA Operational
Caixabank Operational
Banc Sabadell Operational
Abanca Operational
Unicaja Major Outage
Kutxabank Operational
Ibercaja Banco Operational
Caja Rural Major Outage
Santander Operational
ING Operational
Openbank Operational
Evo Banco Operational
WiZink Operational
Cajamar Operational
Bankinter Operational
Connectivity Availability - PT ? Major Outage
Caixa Geral de Depositos Operational
Santander Totta Operational
Millennium BCP Operational
Banco BPI Operational
Novobanco Operational
Activobank Operational
Bankinter Operational
Credito Agricola Operational
Banco Montepio Major Outage
Banco CTT Operational
Unicre Operational
Banco Cofidis Operational
Deutsche Bank Operational
Wizink Operational
Moey Operational
Account SwitchKit Operational
90 days ago
99.97 % uptime
Today
Account SwitchKit v1.0 Operational
90 days ago
99.97 % uptime
Today
Account SwitchKit v2.0 Operational
90 days ago
99.97 % uptime
Today
Account SwitchKit Backoffice Operational
90 days ago
99.97 % uptime
Today
Portfolio SwitchKit Operational
90 days ago
99.97 % uptime
Today
Portfolio SwitchKit User Interface Operational
90 days ago
99.97 % uptime
Today
Portfolio SwitchKit Backoffice Operational
90 days ago
99.97 % uptime
Today
Payments Accounts Directive Service Operational
90 days ago
99.97 % uptime
Today
Payments Accounts Directive Service User Interface Operational
90 days ago
99.97 % uptime
Today
Payments Accounts Directive Service Backoffice Operational
90 days ago
99.97 % uptime
Today
MVS Account Aggregation - Legacy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
finX Shared Production Environment
Fetching
finX Shared Staging environment
Fetching
RegShield Shared Production Environment
Fetching
Account SwitchKit v1.0
Fetching
Account SwitchKit v2.0
Fetching
Account SwitchKit Backoffice
Fetching
Portfolio SwitchKit User Interface
Fetching
Portfolio SwitchKit Backoffice
Fetching
Payments Accounts Directive Service User Interface
Fetching
Payments Accounts Directive Service Backoffice
Fetching
Past Incidents
Feb 8, 2023

Unresolved incident: AT- Volkskreditbank, Raiffeisenbanken Full outage.

Feb 7, 2023

Unresolved incidents: ES - Unicaja Full outage, ES - Caja Rural (Ruralvia) Full outage.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023
Resolved - This incident has been resolved.
Feb 3, 15:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 18:11 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 1, 11:35 CET
Investigating - Dear finleap connect customer,

We're currently experiencing degraded API performance.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team

Feb 1, 09:41 CET
Feb 2, 2023
Feb 1, 2023
Jan 31, 2023

No incidents reported.

Jan 30, 2023
Resolved - La incidencia ha sido resuelta.
Jan 30, 09:44 CET
Identified - Hemos identificado el problema y se está aplicando una solución.
Jan 26, 13:04 CET
Investigating - Dear finleap connect customer,

we see that Banc Sabadell is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team

-------------

Estimado cliente de finleap connect:

Hemos observado que el Banco Sabadell está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect

Jan 16, 10:59 CET
Jan 29, 2023
Completed - The scheduled maintenance has been completed.
Jan 29, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 02:00 CET
Scheduled - Due to maintenance activities, PSD2 APIs for UniCredit Bank Germany and UniCredit Bank Austria will temporarily be unavailable for about 60 minutes on Sunday, 29.01.2023 between 2:00 a.m. CET - 6:00 a.m. CET.
Jan 26, 15:09 CET
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Jan 25, 2023

No incidents reported.