finleap connect Status

AT- Volkskreditbank, Raiffeisenbanken Full outage

Update - We are continuing to investigate this issue.
Feb 08, 2023 - 10:16 CET

Investigating - Dear finleap connect customer,

we see that Volkskreditbank is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Jan 19, 2023 - 12:47 CET

ES - Caja Rural (Ruralvia) Full outage

Monitoring - Se ha aplicado una mejora y estamos supervisando los resultados.
Feb 07, 2023 - 12:27 CET

Identified - Hemos identificado el problema y se está aplicando una solución.
Feb 03, 2023 - 10:32 CET

Investigating - Dear finleap connect customer,

we see that Ruralvia is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team

-------------

Estimado cliente de finleap connect:

Hemos observado que Ruralvia está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect
Jan 16, 2023 - 10:34 CET

ES - Unicaja Full outage

Investigating - Estimado cliente de finleap connect:

Hemos observado que Unicaja está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect
Feb 07, 2023 - 10:52 CET

Postbank - Daily Savings and Portfolio Accounts not Available

Investigating - We are investigating issue that caused Postbank Daily savings and Portfolio accounts not being synced.
Sep 12, 2022 - 15:16 CEST

[PT] Banco Montepio - Full outage

Investigating - Dear finleap connect customer,

we see that Banco Montepio is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team
Dec 19, 2022 - 11:50 CET

Onvista - Full Outage

Investigating - Dear finleap connect customer,

we see that onvista is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Oct 20, 2022 - 12:54 CEST

Deutsche Kreditbank (DKB) - full outage for credit card

Investigating - Dear finleap connect customer,

we see that we have a full outage with the credit card from Deutsche Kreditbank (DKB) and the users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Sep 28, 2022 - 16:45 CEST

Uptime over the past 90 days. View historical uptime.

finX API Operational

90 days ago

100.0 % uptime

Today

One-time Account Aggregation Service Operational

90 days ago

100.0 % uptime

Today

Ongoing Account Aggregation / Auto-Sync Operational

90 days ago

100.0 % uptime

Today

Payment Initiation Service Operational

90 days ago

100.0 % uptime

Today

Categorization Operational

90 days ago

100.0 % uptime

Today

Customisable Widget Operational

90 days ago

100.0 % uptime

Today

Account Aggregation - Widget Operational

90 days ago

100.0 % uptime

Today

Payment Initiation Service - Widget Operational

90 days ago

100.0 % uptime

Today

Connectivity Availability - DE Major Outage

Sparkassen Operational

Volks- und Raiffeisenbanken (+ further Atruvia supported banks) Operational

ING Operational

DKB Partial Outage

Deutsche Bank Operational

Postbank Operational

Commerzbank Operational

comdirect bank Operational

UniCredit Bank Operational

Consorsbank Operational

Targobank Operational

Sparda-Banken Operational

N26 Operational

Revolut Operational

PayPal Operational

Onvista Major Outage

Solarisbank Operational

Connectivity Availability - AT Major Outage

Erste Group Operational

UniCredit Bank Austria Operational

BAWAG P.S.K. Operational

EASYBANK Operational

Revolut Operational

bank99 Operational

DolomitenBank Operational

ARZ(Volksbanken, Anadi Bank, HYPO NOE Landesbank, HYPO TIROL BANK, HYPO-BANK Burgenland) Operational

Raiffeisen API(Volkskreditbank, bankdirekt AG, Raiffeisenbanken) Major Outage

Connectivity Availability - ES Major Outage

BBVA Operational

Caixabank Operational

Banc Sabadell Operational

Abanca Operational

Unicaja Major Outage

Kutxabank Operational

Ibercaja Banco Operational

Caja Rural Major Outage

Santander Operational

ING Operational

Openbank Operational

Evo Banco Operational

WiZink Operational

Cajamar Operational

Bankinter Operational

Connectivity Availability - PT Major Outage

Caixa Geral de Depositos Operational

Santander Totta Operational

Millennium BCP Operational

Banco BPI Operational

Novobanco Operational

Activobank Operational

Bankinter Operational

Credito Agricola Operational

Banco Montepio Major Outage

Banco CTT Operational

Unicre Operational

Banco Cofidis Operational

Deutsche Bank Operational

Wizink Operational

Moey Operational

Account SwitchKit Operational

90 days ago

99.97 % uptime

Today

Account SwitchKit v1.0 Operational

90 days ago

99.97 % uptime

Today

Account SwitchKit v2.0 Operational

90 days ago

99.97 % uptime

Today

Account SwitchKit Backoffice Operational

90 days ago

99.97 % uptime

Today

Portfolio SwitchKit Operational

90 days ago

99.97 % uptime

Today

Portfolio SwitchKit User Interface Operational

90 days ago

99.97 % uptime

Today

Portfolio SwitchKit Backoffice Operational

90 days ago

99.97 % uptime

Today

Payments Accounts Directive Service Operational

90 days ago

99.97 % uptime

Today

Payments Accounts Directive Service User Interface Operational

90 days ago

99.97 % uptime

Today

Payments Accounts Directive Service Backoffice Operational

90 days ago

99.97 % uptime

Today

MVS Account Aggregation - Legacy Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

finX Shared Production Environment

Fetching

finX Shared Staging environment

Fetching

RegShield Shared Production Environment

Fetching

Account SwitchKit v1.0

Fetching

Account SwitchKit v2.0

Fetching

Account SwitchKit Backoffice

Fetching

Portfolio SwitchKit User Interface

Fetching

Portfolio SwitchKit Backoffice

Fetching

Payments Accounts Directive Service User Interface

Fetching

Payments Accounts Directive Service Backoffice

Fetching

Past Incidents

Feb 8, 2023

Unresolved incident: AT- Volkskreditbank, Raiffeisenbanken Full outage.

Feb 7, 2023

Unresolved incidents: ES - Unicaja Full outage, ES - Caja Rural (Ruralvia) Full outage.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

Intermittent errors on finX API

Resolved - This incident has been resolved.
Feb 3, 15:12 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 18:11 CET

Identified - The issue has been identified and a fix is being implemented.
Feb 1, 11:35 CET

Investigating - Dear finleap connect customer,

We're currently experiencing degraded API performance.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Feb 1, 09:41 CET

Feb 2, 2023

Feb 1, 2023

Jan 31, 2023

No incidents reported.

Jan 30, 2023

ES - Banc Sabadell Full outage

Resolved - La incidencia ha sido resuelta.
Jan 30, 09:44 CET

Identified - Hemos identificado el problema y se está aplicando una solución.
Jan 26, 13:04 CET

Investigating - Dear finleap connect customer,

we see that Banc Sabadell is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team

-------------

Estimado cliente de finleap connect:

Hemos observado que el Banco Sabadell está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect
Jan 16, 10:59 CET

Jan 29, 2023

DE/AT - UniCredit Bank(Germany) & UniCredit Bank Austria - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 29, 06:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 02:00 CET

Scheduled - Due to maintenance activities, PSD2 APIs for UniCredit Bank Germany and UniCredit Bank Austria will temporarily be unavailable for about 60 minutes on Sunday, 29.01.2023 between 2:00 a.m. CET - 6:00 a.m. CET.
Jan 26, 15:09 CET

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

Jan 25, 2023

No incidents reported.

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